Recorded on October 8th 2025
Scams are constantly evolving — and staying informed is one of the best ways to stay protected. In this Trend Micro Spotlight Session, we sit down with Jayde Richmond, General Manager of the Australian Competition and Consumer Commission’s National Anti-Scam Centre, to explore how scams are changing and what’s being done to stop them.
Key Insights
- Why Reporting Works (Even If You Lost $0): See how a single Scamwatch report can trigger website takedowns, bank account blacklists, telco number blocks, IDCARE support, and intel shared to banks, platforms, and police.
- What Really Hits Australians: Discover which scams drive the biggest losses vs. the most common way people actually lose money.
- Harder to Spot: AI & Impersonation: See how scammers make fakes feel real—and the simple 3-word habit that stops them.
- Real Progress You Can Feel: What’s actually working now—from rapid takedowns to new national safeguards—and what’s coming next.
Guest
Jayde Richmond is General Manager of the Australian Competition and Consumer Commission’s National Anti-Scam Centre, which promotes public and private sector collaboration to make Australia a harder target for scams. Jayde is a qualified lawyer and a Graduate of the Australian Institute of Company Directors. Her legal and public service career has led to improved outcomes for vulnerable Australians through compliance, education and advocacy initiatives on consumer rights and safety. She has held roles at the Australian Communications and Media Authority; the Law Institute of Victoria; the Office of Public Prosecutions (Vic) and in industry Ombuds schemes.
Helpful Links
- Visit scamwatch.gov.au to report a scam in Australia, find educational resources, see the latest scam alerts and statistics, and stay informed about emerging threats.
- Explore nasc.gov.au to learn more about the National Anti-Scam Centre’s work, industry collaboration, and access official reports and publications.
Ready to Enhance Your Scam Awareness?
Try our Trend Micro ScamCheck tool to spot suspicious links and guard against online threats – because even the savviest among us can use an extra layer of defense.
At Trend, everything we do is about making the world a safer place for exchanging digital information. Thanks for joining us, and stay safe online!
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