Over 750,000 Personal Touch Home Care Patients Compromised in Ransomware Attack

Personal Touch

With the global pandemic, healthcare organizations continue to fall victim to data breaches involving compromise on privacy, personal information, and sensitive health records maliciously being sold or distributed on the Dark Web.

On January 27, Personal Touch Home Care subsidiaries discovered a cyberattack on its private cloud infrastructure managed by a service provider. The healthcare organization notified over 753,000 patients who may have been affected by this data breach.

The cloud environment analysis revealed that patient information might have been compromised in the attack, including identifiable information like names, addresses, telephone numbers, dates of birth, and Social Security numbers. Additionally, the breach may have disclosed the client’s financial information, such as check copies, credit card numbers, bank account information, medical treatment records, health insurance card, and health plan benefit numbers. Employee information is also part of those that were compromised.

Personal Touch subsidiaries initially reported in December of 2019 that 156,400 of the cloud-based electronic health records hosted by Crossroads Technologies were compromised by ransomware attacks.

Many healthcare organizations are adopting and implementing cloud infrastructure, but most are not prepared to tackle the threats like data breaches and identity theft. If you suspect you are affected by this breach, we recommend the use of Trend Micro ID Security.

Trend Micro ID Security is a simple and powerful identity theft protection app to help you safeguard your privacy and personal information. It monitors your leaked personal data and sends you an alert notification when compromised so you can take corrective action.

ID Security key features include:

Email Checker: Verifies email address used for online accounts has appeared on the Dark Web due to a data breach

Credit Card Checker: Finds if someone has stolen your credit card number and put it on the Dark Web

Password Checker: Monitors if you have used a password currently in circulation on the Dark Web

Personal Data Monitor: Searches the Dark Web for sensitive personal information like bank account numbers, driver’s license data, social security number, and passport details

Ensure your best identity protection with the right app. Download Trend Micro ID Security from Apple App Store or Google Play.

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