[Scam Alert] AT&T Free Message Scam

AT&T surcharge text scam

Did you receive text messages from AT&T that instruct you to claim “surcharged reimbursement” via a link attached? Don’t fall for it. It’s a scam!

The link included in the fake text messages is a phishing link, leading you to a phishing page where scammers prompt you to enter personal information like banking details or credit card numbers. Scammers can record all these sensitive credentials and use them for further cybercrime; they can take control over your bank account, transfer your money away, or use your identity for identity thefts. In a worse case, malware will start to download once you click on the link!

1. Pending refund

Weekly Scam_AT&T_new_0929_1
Source: Reddit

Final Reminder: Your ATT refund of $391.03 is still registered in our system as pending. Receive your outstanding balance now

2. Account overcharged

AT&T phishing text message. Source: Reddit
AT&T phishing text message. Source: Reddit
AT&T phishing text message. Source: Reddit
AT&T phishing text message. Source: Reddit

AT&T Free Msg: Jazmyn, we accidentally overcharged your account last month. Kindly your compensation here: k3h fn[.]info/
AT&T Free Msg: Madeline, we accidentally overcharged your account last month. Kindly your reimbursement here: k2hvz.info/DB2J5X7XoR

3. Signal issues

AT&T Free Msg: Appologies for the signal issues on Sept 16, John! Here’s a little reimbursement:

How to protect yourself?

  • Double-check the sender’s mobile number/email address.
  • Reach out to the AT&T’s official customer support directly for help if you think there are issues with your account.
  • Messages instructing you to get paid via links are suspicious. NEVER click links or attachments from unknown sources. Use Trend Micro Check to detect scams with ease!

    1. After you pin the Trend Micro Check browser extension, it will block dangerous sites for you automatically:
Spot the Scam_TMC_0730

2. Trend Micro Check on WhatsApp:
Send a link or a screenshot of suspicious text messages to Trend Micro Check on WhatsApp for immediate scam detection:

Trend Micro Check

Download Trend Micro Maximum Security for even more protection, including Web Threat Protection, Ransomware Protection, Anti-phishing , and Anti-spam Protection. Gain access to the Privacy Scanner for Facebook and Twitter, Social Networking Protection, and Parental Controls, too. Click the button below to give it a try:

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