28 Jun [Scam Alert] Hulu Refund Confirmation Phishing Email
June 28, 2021
Are you expecting a refund from Hulu, the online video stream service? Be careful if you receive an email instructing you to confirm identity via links. The emails are NOT genuine:
Refund for Your Account and Subscription Update
We wanted to let you know that your account may have been accessed without your authorization, resulting in achange to your subscription. Hulu’s systems have not been breached; this likely occurred as a result of someone using your email/password combination gathered during a prior security event involving another company. To get this straightened out, we would like to offer you a refund for the additional cost of any potentially unauthorized changes. To get your refund, please visit SubscriberRefund[ . ]com or call (877) 526-1014 to confirm your identity and tell us how to refund you – either a mailing address to receive a check or information to receive your refund electronically by Paypal, Venmo, or Zelle. Your reference number is 1617184. We are also updating your subscription to reflect the subscription we believe you signed up for. Keep an eye out for another email coming shortly with more details. In the meantime, you can always verify or make additional changes to your subscription from your Account page. There are many ways you can guard the security and confidentiality of your account, but one of the most important things to do is update your password regularly and follow our tips for creating a strong password when you do. With this in mind, we encourage you to verify your email address and change your password if you haven’t done so recently.
Thanks for watching,
The Hulu Team
Scammers pose as Hulu and send you an email, claiming that if you want to get a refund, you have to visit “SubscriberRefund[.]com” or dial a number to provide financial information. The website is NOT the official Hulu website. Plus, the domain of the web address does not end in hulu.com– red flags have risen!
Scammers will ask you to provide sensitive personal information if you do as the email instructed. (The contact number in the scam email is not listed on Hulu’s official contact information page, either.) Remember, Hulu should refund your account directly instead of asking for your information, let alone asking you to dial any numbers.
If you think there are issues with your Hulu account, please reach out to the legitimate Hulu help center for help. Please don’t click on any links from unknown sources! You can also check suspicious links with Trend Micro Check to protect yourself.
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