Received a text message claiming to be from FedEx Ground, saying your package delivery failed and you need to reschedule? Watch out, it’s likely a scam! Keep reading to see how FedEx Ground text scams work.

FedEx Ground Text Scams

Recently, many people have received texts from FedEx or services like FedEx Ground about package re-deliveries:

These fake texts claim that your FedEx Ground package failed and ask you to reschedule the delivery using the attached link.

The messages at first glance might look realistic, but if you take a closer look, you’ll notice that the included links don’t lead to the official FedEx domain (fedex.com). If you tap on one of the links, you will be taken to a fake FedEx website that can collect your personal information and even your credit card credentials. Don’t fall for the scam!

Top 3 red flags of a delivery scam

Below are some common red flags of delivery scams. If you ever encounter any of these, watch out, you may have become a target of a delivery scam:

1.  Fake delivery notifications
2. Fake delivery sites that look real
3. Requests for credit card info

1. Fake delivery notifications

Posing as delivery companies or postal services, scammers send fake texts or emails saying you missed a delivery or owe customs fees. They prompt you to tap on the attached link, asking you to update information, pay an outstanding fee, or reschedule a delivery. Don’t trust unexpected messages!

2. Fake delivery sites that look real

The attached links lead to fake delivery websites. These sites may look identical to legitimate ones, such as package tracking pages, but they are designed to record your personal information. They’ll claim delivery issues and ask for details such as your address. (Hint: Always double-check the web address!)

3. Requests for credit card info

Scammers will ask you to enter your personal info and credit card details to pay service fees, taxes, or any other extra fees. These credentials will end up in scammers’ hands. Never provide such info to avoid financial loss!

How to protect yourself from FedEx Ground text scams

• Stay Cautious: If you receive a suspicious text, pause and verify its legitimacy. Legitimate government agencies and companies will never ask for payment via unsolicited email or text message.
• Use Trend Micro ScamCheck: When you’re not sure if something’s a scam, check with Trend Micro! Here’s what ScamCheck thinks of the FedEx Ground scam text:

Additionally, ScamCheck’s latest feature, Scam Radar, can piece together the scam puzzle, detecting scams that traditional anti-scam tools would likely miss and alert you in real time before the scam fully unfolds and money is lost.

• Check Official Sources: Visit the official FedEx website directly (not through any links in a text or email).
• Report Scams: If you encounter a scam, report it to the relevant authorities.

If you’ve made a payment already, you should contact your bank or credit card company immediately to report the charges.

ScamCheck: Your All-in-One Defense Against Scams

Available for both Android and iOS, Trend Micro ScamCheck offers comprehensive protection from deceptive phishing scams, scam and spam text messages, and more:

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