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Netflix free subscription scam

[Scam Alert] Netflix Is NOT Asking Members to Update Payment Details

Netflix free subscription scam
December 2, 2020

Did you receive notification emails from Netflix that ask you to update your payment details? Be careful, it is possibly a scam!

We have reported fake Netflix “free 1-year subscription” text messages before. Now the scams are also coming as phishing emails!

Fake Netflix emails look like legitimate ones, but the “UPDATE ACCOUNT NOW” button below is a phishing link; if you click on it, you might have your personal data stolen.

Please check before you take any actions. Copy/paste the link and send it to Trend Micro Check for immediate scam detection!

The content of Netflix payment update scam:

Please update your payment details

Hi Dear,
We’re having some trouble with your current billing information. We’ll try again, but in the meantime you may want to update your payment details.
Need help? We’re here if you need it. Visit the Help Center or contact us now.
– Your friends at Netflix

Questions? Call 0800 096 8879
This account email has boen sent to you as part of your Netflix membership. To change your email preferences at any time, please visit the Communication Settings page for your account.
Please do not reply to this email, as we are unable to respond from this email address. If you need help or would like to contact us, please visit our Help Centre at
This message was emailed to [] by Netflix.
SRC: 12618 1Q326 1 en-GB GB
Use of the Netflix service and website is subject to our Terms of Use and Privacy Statement.
?Netflix International B.V.?

Netflix update payment method
A screenshot of Netflix payment update email scam. Source:
Netflix update payment method
A screenshot of Netflix payment update email scam. Source:

How to avoid Netflix phishing scams?

  • Random messages that you can claim rewards for free are a major red flag. Something is fishy if it appears to be too good to be true.
  • Report the scam to Discord officials.
  • Check the safety of web addresses using Trend Micro Check:

Send a link or a screenshot of suspicious text messages to Trend Micro Check on WhatsApp for immediate scam detection:

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Trend Micro Check is available on WhatsApp.

Trend Micro Check is also available as a Chrome extension.
It will block dangerous sites for you automatically:

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Trend Micro Check blocks dangerous sites for you automatically.

Or download Trend Micro Maximum Security for a wider range of protection, including:

  • Web Threat Protection when browsing the internet, defending you against bad websites that can steal your data or download malicious files.
  • Machine Learning, to protect you from new and unknown threats.
  • Ransomware protection via Folder Shield, to stop unauthorized changes and back-up files encrypted by suspicious programs.
  • Anti-phishing and anti-spam protection for Outlook clients, as well as Gmail and Outlook webmail on the PC, and Gmail webmail on the Mac.
  • Privacy Scanner (for Facebook and Twitter), Social Networking Protection for protection against malicious links in social networks, Pay Guard for protecting your online banking and buying.
  • Parental Controls to limit which software and websites you kids may use.

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