[{"id":27867,"date":"2026-05-13T09:38:11","date_gmt":"2026-05-13T09:38:11","guid":{"rendered":"https:\/\/news.trendmicro.com\/?p=27867"},"modified":"2026-05-13T09:38:13","modified_gmt":"2026-05-13T09:38:13","slug":"robinhood-impersonation-scam","status":"publish","type":"post","link":"https:\/\/news.trendmicro.com\/2026\/05\/13\/robinhood-impersonation-scam\/","title":{"rendered":"The Robinhood impersonation scam that we should all pay attention to"},"content":{"rendered":"\n<p><em>This article discusses a scam that impersonated Robinhood. Neither Robinhood nor its services were involved in the scam, and this article should not be interpreted to state or imply any wrongdoing on their part.<\/em><br><br><em>Robinhood patched this vulnerability on April 28, 2026. The phishing domain is now offline. If you have questions about your account security, visit robinhood.com\/support.<\/em><br><br>Imagine this scenario: an email arrives from noreply@robinhood.com, the sender address is correct, Robinhood&#8217;s verified logo sitting beside it. The subject line reads “Your recent login to Robinhood,” and the message warns of unrecognized activity on your account.<br><br>A button says, “Review Activity Now.”<br><br>For thousands of Robinhood users in late April 2026, that button was the start of a cryptocurrency theft they couldn’t undo. This article is a post-mortem of that campaign, and while the threat described here is no longer active, the tactics it used are still out there.<br><br>Here’s what happened, and how to recognize it.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-1024x838.jpg\" alt=\"Robinhood phishing scam_sample\" class=\"wp-image-27877\" width=\"768\" height=\"629\" srcset=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-1024x838.jpg 1024w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-300x245.jpg 300w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-768x628.jpg 768w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-1536x1256.jpg 1536w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2048x1675.jpg 2048w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-16x13.jpg 16w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-700x573.jpg 700w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption><em>Examples of phishing messages used in this scam. Source: TrendLife<br><\/em><\/figcaption><\/figure><\/div>\n\n\n\n<h2>What made this scam different<\/h2>\n\n\n\n<p>Most phishing emails have tells: a slightly wrong sender address, a suspicious domain, a misspelled logo. This campaign had none of those. Attackers found a way to abuse Robinhood’s account creation flow to let them inject fake content into emails that Robinhood’s own servers sent out.<br><br>Those emails passed every technical security check: Gmail displayed Robinhood&#8217;s verified blue checkmark and the messages landed in primary inboxes, not spam. There was nothing technically wrong with them, because technically, Robinhood sent them.<br><br>Our researchers found evidence of injected content replacing the normal email body with a fake security alert, complete with a case number and a “Review Activity Now” button. Clicking it redirected to a fake site which asked users to verify their identity, share their crypto wallet balance, and ultimately transfer cryptocurrency into a wallet controlled by the attackers, and those transfers could not be undone.<br><br>Robinhood identified and patched the vulnerability on April 28, 2026. No accounts were breached on their end, but anyone who transferred crypto through that site lost those funds permanently.<\/p>\n\n\n\n<h2>The broader campaign: texts, spoofed emails, and phone calls<\/h2>\n\n\n\n<p>The April phishing emails were the most technically sophisticated piece, but they weren’t the full picture. A separate group had been running a parallel campaign since at least February 2026, sending:<\/p>\n\n\n\n<ul><li>Text messages warning of a pending unauthorized withdrawal of $1,972.53, urging recipients to call a phone number immediately<\/li><li>Emails styled to look like official Robinhood communications, claiming an unrecognized device had logged in from Russia or Pakistan, with fabricated timestamps, partial IP addresses, and a fake case ID<\/li><\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>All of them directed people to call fraudulent support numbers, none of which matched Robinhood’s official line.<br><br>The campaign also escalated to direct AI-powered voice calls. Users reported receiving calls from a convincing, life-like voice claiming to be Robinhood’s security team, flagging a suspicious login from a foreign country and asking them to check their account immediately. The caller used the recipient’s full name, likely sourced from previous data breaches, to sound credible. But the number it called from didn&#8217;t match Robinhood’s official line, and the voice was the real tell: a 5–10 second processing delay before each response, a tone that never varied, no hesitations, no &#8220;um,&#8221; nothing a real support agent does. Real Robinhood support only contacts users through callbacks they request inside the app and never makes cold outbound calls.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-1006x1024.jpg\" alt=\"Robinhood phishing scam_sample 2 ex\" class=\"wp-image-27878\" width=\"755\" height=\"768\" srcset=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-1006x1024.jpg 1006w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-295x300.jpg 295w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-768x782.jpg 768w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-1509x1536.jpg 1509w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-2012x2048.jpg 2012w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-16x16.jpg 16w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-phishing-scam_sample-2-ex-700x713.jpg 700w\" sizes=\"(max-width: 755px) 100vw, 755px\" \/><figcaption><em>Examples of phishing messages used in this scam. Source: TrendLife<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<h2> What to watch for in similar campaigns<\/h2>\n\n\n\n<p>While this specific campaign has been shut down, the tactics it used are common across impersonation scams. Here&#8217;s what to look for:<\/p>\n\n\n\n<ul><li><a href=\"https:\/\/news.trendmicro.com\/2026\/04\/15\/rewards-points-text-scam\/\" target=\"_blank\" rel=\"noopener\"><strong>Urgency<\/strong><\/a><strong> about a transfer or withdrawal you didn’t make. <\/strong>Scammers use this to push you into acting before you’ve had a chance to verify.<br><br><\/li><li><strong>A support number inside a message. <\/strong>In this case, Robinhood doesn’t embed phone numbers in security alerts. If you see one in a message, it&#8217;s always best to look it up independently before calling.<br><br><\/li><li><strong>Any request to transfer or move cryptocurrency “for security.” <\/strong>No legitimate financial platform works this way. Moving the funds is the theft, not the prevention of it.<br><br><\/li><li><a href=\"https:\/\/news.trendmicro.com\/2026\/03\/03\/platform-hopping-scam\/\" target=\"_blank\" rel=\"noopener\"><strong>A link to a domain<\/strong><\/a><strong> you don’t recognize. <\/strong>Cybercriminals will often link you to unknown domains. Real Robinhood security prompts take you to the app or to robinhood.com, not to a third-party site.<br><br><\/li><li><strong>An unexpected call from a company or service. <\/strong>In this scam, users received <a href=\"https:\/\/news.trendmicro.com\/2026\/05\/04\/ai-snap-study-2026-trendlife\/\" target=\"_blank\" rel=\"noopener\">calls impersonating<\/a> Robinhood&#8217;s support team. Cybercriminals can spoof numbers to make it look like someone you recognize is calling.<\/li><\/ul>\n\n\n\n<h2>What to do if you encounter one<\/h2>\n\n\n\n<ul><li><strong>Don’t click any links or call any numbers inside messages.<\/strong> Open apps directly from your phone’s home screen, check your account activity there, and reach out through the company&#8217;s official support page if something looks off.<br><br><\/li><li><strong>Don’t interact.<\/strong> If you receive an unexpected call from someone claiming to be a company or service you use, hang up without confirming your name, your account status, or anything else. The information they already have about you, like your full name, may come from a separate data breach and doesn’t mean the call is legitimate.<br><br><\/li><li><strong>Use anti-scam security software.&nbsp;<\/strong>If something feels off, a screenshot is all it takes. Trend Micro <a class=\"cta cta-link gtm-cta-link cta-scamcheck\" href=\"https:\/\/api.link.trendmicro.com\/events\/landing-page?product_id=4cc29&source=blog\" target=\"_blank\" data-text=\"ScamCheck\">ScamCheck<\/a>&nbsp;can analyze suspicious messages, links, and phone numbers and tell you whether they’re a threat before you respond or click anything.<br><br><\/li><li><a href=\"https:\/\/news.trendmicro.com\/2026\/03\/13\/overshare-ai-personalized-scam\/\" target=\"_blank\" rel=\"noopener\">If you think you’ve already interacted<\/a> with the phishing site associated with this scam or shared account details over the phone, update your account credentials right away, document what happened, contact Robinhood, and report it to the FTC at <a href=\"http:\/\/reportfraud.ftc.gov\/\" target=\"_blank\" rel=\"noopener\">reportfraud.ftc.gov<\/a>.<\/li><\/ul>\n\n\n\n<h2>Why this one was hard to catch<\/h2>\n\n\n\n<p>This campaign worked because it used the signals we’re trained to trust: a real sender address, a verified logo, specific-looking details, and an <a href=\"https:\/\/news.trendmicro.com\/2026\/04\/16\/ai-voice-cloning\/\" target=\"_blank\" rel=\"noopener\">AI-generated voice that sounded convincingly like a real person<\/a>. These aren’t amateur setups. Scammers invest significantly in making them feel legitimate, and that’s exactly why even careful people encounter them.<br><br>But the giveaway was always in the ask, not the appearance. Any message or call that ends with “transfer your crypto” or “check your account right now” is designed to move you past the moment where you’d normally suspect something is up. Taking that important step to verify through a channel you know to be official makes all the difference, and it doesn&#8217;t take any technical expertise, just a few moments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Robinhood impersonation scam: phishing links, fake texts, spoofed emails, and phone calls, and tips to stay safe<\/p>\n","protected":false},"author":7,"featured_media":27872,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[648],"tags":[89,2182,25,1867,12,5],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Robinhood impersonation scam that we should all pay attention to | Trend Micro News<\/title>\n<meta name=\"description\" content=\"The Robinhood impersonation scam: phishing links, fake texts, spoofed emails, and phone calls, and tips to stay safe\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Robinhood impersonation scam that we should all pay attention to | Trend Micro News\" \/>\n<meta property=\"og:description\" content=\"The Robinhood impersonation scam: phishing links, fake texts, spoofed emails, and phone calls, and tips to stay safe\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.trendmicro.com\/2026\/05\/13\/robinhood-impersonation-scam\/\" \/>\n<meta property=\"og:site_name\" content=\"Trend Micro News\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-13T09:38:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-13T09:38:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Robinhood-impersonation-scam.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1226\" \/>\n\t<meta property=\"og:image:height\" content=\"858\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Trend Micro\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/news.trendmicro.com\/#organization\",\"name\":\"Trend Micro News\",\"url\":\"https:\/\/news.trendmicro.com\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/news.trendmicro.com\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2021\/02\/tm-logo.svg\",\"contentUrl\":\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2021\/02\/tm-logo.svg\",\"width\":106,\"height\":36,\"caption\":\"Trend Micro News\"},\"image\":{\"@id\":\"https:\/\/news.trendmicro.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.trendmicro.com\/#website\",\"url\":\"https:\/\/news.trendmicro.com\/\",\"name\":\"Trend Micro News\",\"description\":\"Read the latest cybersecurity topics you should be aware of from the Trend Micro News. 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Is at Risk — And It’s Only Going to Get Worse "},"content":{"rendered":"\n<p>Picture this: you get a text message that looks exactly like&nbsp;it’s&nbsp;from&nbsp;myGov. It says&nbsp;there’s&nbsp;an issue with your account and you need to verify your details, or risk losing access to your Medicare information, tax records, or Centrelink payments. The link looks legitimate. The branding looks right. You click it.<br>&nbsp;<\/p>\n\n\n\n<p>That’s&nbsp;all it takes.<br>&nbsp;<\/p>\n\n\n\n<p>Scams&nbsp;impersonating&nbsp;myGov, the Australian government’s online services hub have been a known threat for years. But what’s changing is how convincing and targeted&nbsp;they’re&nbsp;becoming. As Australia rolls out digital identity services like&nbsp;myID&nbsp;(formerly&nbsp;myGovID), the stakes get&nbsp;considerably higher.&nbsp;<\/p>\n\n\n\n<p> <\/p>\n\n\n\n<h2><strong>It’s&nbsp;Not Just a Fake Text Message<\/strong><\/h2>\n\n\n\n<p>Older&nbsp;scams&nbsp;were easier to&nbsp;spot:&nbsp;clunky grammar, suspicious URLs, generic greetings. Today’s impersonation&nbsp;scams&nbsp;are different. Scammers can now clone the look and feel of government login pages with alarming accuracy, use your real name in messages, and time their attacks to coincide with genuine government communications, like tax time or welfare payment cycles.<br>&nbsp;<\/p>\n\n\n\n<p>The goal&nbsp;isn’t&nbsp;just to steal your password. With a compromised digital identity credential, a scammer could potentially access multiple government services at once, file fraudulent tax returns, redirect payments, or open the door to identity fraud that takes years to unwind.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2><strong>This&nbsp;Isn’t&nbsp;a Uniquely Australian Problem<\/strong><\/h2>\n\n\n\n<p>Our TrendLife research is already showing these threats in the Philippines where national digital ID adoption has accelerated rapidly, and we have&nbsp;observed&nbsp;scammers moving quickly to exploit that transition. We have&nbsp;identified&nbsp;fake national ID registration sites designed to steal identity documents from people who believe they are signing up for a legitimate government program.<br>&nbsp;<\/p>\n\n\n\n<p>This reflects a broader&nbsp;scam&nbsp;pattern: criminals target moments of adoption, when people are less familiar with what legitimate processes look like and when the potential value of stolen data is highest. As Australia continues to expand its digital identity ecosystem, the same conditions are&nbsp;emerging&nbsp;here.<\/p>\n\n\n\n<h2><strong>How The&nbsp;Scam&nbsp;Typically Unfolds<\/strong>&nbsp;<\/h2>\n\n\n\n<ul><li><strong>The SMS message&nbsp;<\/strong>&nbsp;<ul><li>You receive a text claiming&nbsp;there’s&nbsp;an important update or issue with your&nbsp;myGov&nbsp;account.&nbsp;It’s&nbsp;designed to create urgency and prompt you to act quickly.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>The fake website<\/strong>&nbsp;<ul><li>The link takes you to a convincing&nbsp;myGov-style login page. The branding, layout, and flow are designed to feel familiar and trustworthy.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>The login prompt<\/strong>&nbsp;<ul><li>You’re&nbsp;asked to enter your username and password, just like you normally would.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>The error message<\/strong>&nbsp;<ul><li>After&nbsp;submitting&nbsp;your details, the page displays an error or becomes inaccessible. This may prompt you to try again, but your credentials have already been captured.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-135738.png\" alt=\"\" class=\"wp-image-27862\" width=\"215\" height=\"384\"\/><figcaption>Source: TrendLife Research<\/figcaption><\/figure><\/div>\n\n\n\n<h2>What The Website Actually Does<\/h2>\n\n\n\n<p>Once you enter your details,&nbsp;they’re&nbsp;sent directly to the attacker.&nbsp; From there, scammers may&nbsp;attempt&nbsp;to:&nbsp;<\/p>\n\n\n\n<ul><li>Access your&nbsp;myGov&nbsp;account and any linked services&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Reset passwords and lock you out of your account&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Access sensitive personal information (e.g. tax, health, or benefit records)&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Use your identity for fraud, including applying for payments or services&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Even if the page stops working, the information you entered may already be compromised.<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2>Warning Signs to Watch For<\/h2>\n\n\n\n<ul><li>Unexpected SMS messages about your&nbsp;myGov&nbsp;account&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Links that&nbsp;don’t&nbsp;clearly lead to&nbsp;official .gov.au websites&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>A sense of urgency or pressure to act quickly&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Login pages that look real but are accessed via a message link&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Error messages after entering your details&nbsp;<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2><strong>Simple Steps to Stay Protected<\/strong>&nbsp;<\/h2>\n\n\n\n<ul><li><strong>Don’t&nbsp;click links in unexpected messages<\/strong>&nbsp;<ul><li>If you receive a&nbsp;myGov-related SMS, go directly to the official website by typing it into your browser.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>Check the URL carefully<\/strong>&nbsp;<ul><li>Official&nbsp;myGov&nbsp;services use&nbsp;trusted .gov.au domains. Anything else should be treated with caution.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>Be cautious of urgency<\/strong>&nbsp;<ul><li>Scammers rely on panic and quick action. Take a moment to verify before responding.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>Use anti-scam&nbsp;security software<\/strong><s>.<\/s>&nbsp;&nbsp;<ul><li>Dedicated tools are designed to check suspicious messages, links, and phone numbers to catch&nbsp;scams&nbsp;that are built to look legitimate. <a href=\"https:\/\/www.trendmicro.com\/en_au\/forHome\/products\/trend-micro-scam-check.html\">Trend Micro&nbsp;ScamCheck<\/a>&nbsp;is designed to do exactly that: take a screenshot of any suspicious message, email, or website and it can tell you whether&nbsp;it’s&nbsp;a threat. You can also use it to verify URLs and phone numbers before you engage.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<ul><li><strong>Act quickly if&nbsp;you’ve&nbsp;entered your details<\/strong>&nbsp;<ul><li>Change your passwords&nbsp;immediately&nbsp;and contact the relevant services if you believe your account may have been compromised.&nbsp;<br><br><\/li><\/ul><\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>These&nbsp;scams&nbsp;are sophisticated and designed to feel exactly like legitimate government procedures. The good news: knowing what their tactics look like puts you one step ahead. If you found this helpful, pass it on to someone you know. The more people are aware of how these&nbsp;scams&nbsp;work, the less effective they are.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2>Already a Trend Micro Customer?<\/h2>\n\n\n\n<p>Visit&nbsp;your&nbsp;<a href=\"https:\/\/account.trendmicro.com\/\" target=\"_blank\" rel=\"noopener\">Trend Micro Account<\/a>&nbsp;to&nbsp;see if Trend Micro&nbsp;ScamCheck&nbsp;is included in your subscription.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Picture this: you get a text message that looks exactly like&nbsp;it’s&nbsp;from&nbsp;myGov. It says&nbsp;there’s&nbsp;an issue with your account and you need to verify your details, or risk losing access to your Medicare information, tax records, or Centrelink payments. The link looks legitimate. The branding looks right&#8230;.<\/p>\n","protected":false},"author":45,"featured_media":27793,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4590],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Your myGov Account Is at Risk — And It’s Only Going to Get Worse  | Trend Micro News<\/title>\n<meta name=\"description\" content=\"Scammers are impersonating myGov to steal personal data through fake login pages. 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Here’s how to spot the signs and protect your information.","breadcrumb":{"@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.trendmicro.com\/"},{"@type":"ListItem","position":2,"name":"Your myGov Account Is at Risk — And It’s Only Going to Get Worse "}]},{"@type":"Article","@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#article","isPartOf":{"@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#webpage"},"author":{"@id":"https:\/\/news.trendmicro.com\/#\/schema\/person\/a414de4aa7bd99cee18756c2b23255f7"},"headline":"Your myGov Account Is at Risk — And It’s Only Going to Get Worse ","datePublished":"2026-05-13T04:12:57+00:00","dateModified":"2026-05-13T04:13:02+00:00","mainEntityOfPage":{"@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#webpage"},"wordCount":936,"commentCount":0,"publisher":{"@id":"https:\/\/news.trendmicro.com\/#organization"},"image":{"@id":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#primaryimage"},"thumbnailUrl":"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/04\/ChatGPT-Image-Apr-29-2026-02_38_35-PM.jpg","articleSection":["Scam"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/news.trendmicro.com\/en-au\/2026\/05\/13\/your-mygov-account-is-at-risk-and-its-only-going-to-get-worse\/#respond"]}]},{"@type":"Person","@id":"https:\/\/news.trendmicro.com\/#\/schema\/person\/a414de4aa7bd99cee18756c2b23255f7","name":"ashley_millar"}]}},"_links":{"self":[{"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/posts\/27790"}],"collection":[{"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/comments?post=27790"}],"version-history":[{"count":18,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/posts\/27790\/revisions"}],"predecessor-version":[{"id":27865,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/posts\/27790\/revisions\/27865"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/media\/27793"}],"wp:attachment":[{"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/media?parent=27790"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/categories?post=27790"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.trendmicro.com\/wp-json\/wp\/v2\/tags?post=27790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":27782,"date":"2026-05-07T05:01:21","date_gmt":"2026-05-07T05:01:21","guid":{"rendered":"https:\/\/news.trendmicro.com\/?p=27782"},"modified":"2026-05-07T05:01:23","modified_gmt":"2026-05-07T05:01:23","slug":"received-a-message-from-apple-scammers-are-impersonating-apple-and-their-messages-look-very-convincing","status":"publish","type":"post","link":"https:\/\/news.trendmicro.com\/en-au\/2026\/05\/07\/received-a-message-from-apple-scammers-are-impersonating-apple-and-their-messages-look-very-convincing\/","title":{"rendered":"Received a message from Apple? Scammers are impersonating Apple and their messages look very convincing "},"content":{"rendered":"\n<p>A text arrives: Apple Pay just blocked a transaction you&nbsp;don’t&nbsp;recognise, complete with a transaction amount, a case ID, and a store location. It looks exactly like something Apple would send, and it asks you to call a number to dispute the charge. Apple is the perfect target for impersonators, not because their security is weak, but because their brand is so trusted. The urgency feels real, and&nbsp;that’s&nbsp;the whole idea.<br>&nbsp;<\/p>\n\n\n\n<p>Scammers impersonating Apple are targeting people across multiple countries including&nbsp;Australia and New Zealand&nbsp;right now, and their messages are getting harder to tell apart from the real thing.&nbsp;Here’s&nbsp;what to watch for. Check how scammers are weaponising your trust in Apple and what your family needs to know.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2>What&#8217;s going on<\/h2>\n\n\n\n<p>Our researchers have tracked a sharp rise in&nbsp;scams&nbsp;impersonating Apple through text messages, emails, and phone calls. These&nbsp;aren’t&nbsp;rough, obviously fake alerts,&nbsp;they’re&nbsp;polished, detailed, and built to trigger a very human response: the worry that your account,&nbsp;private data&nbsp;or payment information are at risk.&nbsp;<br>&nbsp;<br>Scammers create that worry using fabricated specifics: a case ID, a transaction amount, a store name, a device location. The details make a message feel legitimate. Once you respond by clicking a link or calling a number,&nbsp;they’re&nbsp;in control. The fake websites they use are alarmingly similar to Apple’s official pages and are built for mobile screens, where&nbsp;it’s&nbsp;harder to check a full web address. Some can even capture two-factor authentication codes in real time as you enter them. These&nbsp;scams&nbsp;are sophisticated, and even careful, tech-savvy people can be&nbsp;impacted&nbsp;by them.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2><strong>How these&nbsp;scams&nbsp;typically play out<\/strong><\/h2>\n\n\n\n<p>Our researchers have&nbsp;identified&nbsp;several versions of this&nbsp;scam&nbsp;in the wild:&nbsp;<\/p>\n\n\n\n<ul><li><strong>The blocked Apple Pay charge.&nbsp;<\/strong>A text claims a transaction was flagged with a specific transaction amount, store name, and case ID attached. It urges the recipient to call a number to dispute the charge. That number connects to a scammer posing as Apple support, who then works to extract account credentials and payment details.<br>&nbsp;<\/li><li><strong>The “irregular activity” alert.&nbsp;<\/strong>A message warns of multiple unauthorised sign-in attempts and Apple Pay setup requests from unknown devices. It instructs the recipient to contact “Apple Billing &amp; Fraud Prevention” at a provided number with a line staffed entirely by scammers.<br>&nbsp;<\/li><li><strong>The credential-harvesting login page.&nbsp;<\/strong>A link in a text or email leads to a polished Apple-looking login screen. Entering an Apple ID and password sends that information directly to scammers. The page then stalls on a loading screen and never actually logs anyone in.<br>&nbsp;<\/li><li><strong>The wallet alert.&nbsp;<\/strong>A message claims an unfamiliar card was added to an Apple Pay wallet, or that unusual payment patterns were detected and the wallet is now locked. A phone number or link is provided to “resolve” the issue.<br>&nbsp;<\/li><li><strong>The refund trap.<\/strong>&nbsp;A fake email claims there is a pending subscription overpayment refund. The message is urgent: your refund is on hold and will be lost if you&nbsp;don’t&nbsp;verify your information&nbsp;immediately. Clicking through takes you to a flawless replica of Apple’s login page, localised to the target’s region.&nbsp;<br><\/li><\/ul>\n\n\n\n<p>The pattern is consistent: create alarm, then offer a way out that routes through the scammer.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-29-151754.png\" alt=\"\" class=\"wp-image-27787\" width=\"213\" height=\"341\" srcset=\"https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-29-151754.png 413w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-29-151754-187x300.png 187w, https:\/\/news.trendmicro.com\/api\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-29-151754-10x16.png 10w\" sizes=\"(max-width: 213px) 100vw, 213px\" \/><figcaption>Sample scam text impersonating Apple. Source: Trend Micro<\/figcaption><\/figure><\/div>\n\n\n\n<h2><strong>Warning signs to watch for<\/strong><\/h2>\n\n\n\n<ol><li><strong>An unexpected message about your Apple ID or Apple Pay.&nbsp;<\/strong>Apple never sends unsolicited security alerts asking you to call a number or click a link to fix an account issue.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"2\"><li><strong>Very specific-looking details.&nbsp;<\/strong>Case IDs, store names, transaction amounts, and device locations in a text are designed to look official. Their presence&nbsp;doesn’t&nbsp;mean the message is real.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"3\"><li><strong>A phone number to call.&nbsp;<\/strong>Scammers prefer calls because they can control the conversation. If in doubt, go directly to your country’s official Apple support page and start a support request from there, or call the phone number listed on the official website, not the number provided in the message your received.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"4\"><li><strong>Urgency or a deadline.&nbsp;<\/strong>Phrases like “failing to respond could result in the charge being finalised” or “act now before your wallet is locked” are pressure tactics, not real warnings.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"5\"><li><strong>A link that&nbsp;doesn’t&nbsp;go to apple.com.&nbsp;<\/strong>Apple’s official site uses the format apple.com\/[country code]. Tap the address bar on mobile to see the full URL before entering any information.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"6\"><li><strong>Any request for a 2FA code.&nbsp;<\/strong>Apple will never ask you to read a verification code over the phone or send it via text, regardless of what the caller claims.&nbsp;<\/li><\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2><strong>What you can do<\/strong>&nbsp;<\/h2>\n\n\n\n<ol><li><strong>Go directly to Apple, never through the message.&nbsp;<\/strong>Make it a habit to open a browser and go directly to Apple’s official website. If&nbsp;there’s&nbsp;a real issue it will show up in your account settings, never use any link from a text.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"2\"><li><strong>Never share a 2FA code with anyone.&nbsp;<\/strong>Not over the phone, not in a text. 2FA codes are not meant to be shared, no matter how official the request sounds or who the caller claims to be.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"3\"><li><strong>Update your credentials if&nbsp;you’ve&nbsp;entered them.&nbsp;<\/strong>Go directly to Apple’s official website, sign in from a trusted device, and change your password. Review your security settings and check for any unusual activity on your account.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"4\"><li><strong>Use anti-scam&nbsp;security software.&nbsp;<\/strong>If something feels off, a screenshot is all it takes. Trend Micro&nbsp;<a href=\"https:\/\/www.trendmicro.com\/en_au\/forHome\/products\/trend-micro-scam-check.html\" target=\"_blank\" rel=\"noopener\">ScamCheck<\/a>&nbsp;can analyse&nbsp;suspicious&nbsp;messages, links, and phone numbers and tell you whether&nbsp;they’re&nbsp;a threat before you respond or click anything.&nbsp;<\/li><\/ol>\n\n\n\n<ol start=\"5\"><li><strong>Report it.&nbsp;<\/strong>Screenshot suspicious Apple-related texts or emails and send them to&nbsp;<a href=\"mailto:reportphishing@apple.com\" target=\"_blank\" rel=\"noopener\">reportphishing@apple.com<\/a>, and report it to your country’s fraud reporting or consumer protection agency:&nbsp;<\/li><\/ol>\n\n\n\n<ul><li><strong>Australia<\/strong>&nbsp;—&nbsp;<a href=\"https:\/\/www.scamwatch.gov.au\/report-a-scam\" target=\"_blank\" rel=\"noopener\">ScamWatch<\/a>&nbsp;<\/li><\/ul>\n\n\n\n<ul start=\"2\"><li><strong>New Zealand<\/strong>&nbsp;—&nbsp;<a href=\"https:\/\/netsafe.org.nz\/report-online\" target=\"_blank\" rel=\"noopener\">Netsafe<\/a>&nbsp;<\/li><\/ul>\n\n\n\n<p><br><\/p>\n\n\n\n<p>These&nbsp;scams&nbsp;are sophisticated and designed to feel like real Apple alerts. The fabricated details, case IDs, store names, blocked transactions, and other details are there to make you react without much consideration. The good news: now that you know the pattern, you’ve&nbsp;already got the upper hand.&nbsp;Don’t&nbsp;act&nbsp;immediately, go directly to Apple’s website instead, and&nbsp;don’t&nbsp;let a sense of urgency make the decision for you.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A text arrives: Apple Pay just blocked a transaction you&nbsp;don’t&nbsp;recognise, complete with a transaction amount, a case ID, and a store location. It looks exactly like something Apple would send, and it asks you to call a number to dispute the charge. Apple is the&#8230;<\/p>\n","protected":false},"author":45,"featured_media":27784,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4590],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Received a message from Apple? Scammers are impersonating Apple and their messages look very convincing  | Trend Micro News<\/title>\n<meta name=\"description\" content=\"Scammers are impersonating Apple with convincing messages. 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