Are you waiting for your package to be delivered? If you receive emails from DHL that claim you missed delivery and ask you to download files or click on links to see the details, please be cautious and think for a moment.

The attachment enclosed or the links included in the email could be malicious or phishing. They can expose your device to malware or lead you to a fake login page, tricking you into entering your personal information, such as name, home address, phone number, login credentials… etc. The senders can use your personal information for other scams like identity theft.

Dear Customer, We attempted to deliver your item at 3:20 pm on Wednesday 16th December, 2020. (Read enclosed Attachment file details). The delivery attempt failed because nobody was present at the shipping address, so this notification has been automatically sent. If the parcel is not scheduled for re-delivery or picked up within 72 hours, it will be returned to the sender. Read the enclosed attachment file for details. Regards,

Dear Consignee. A parcel sent to you has just arrived at our head office. But we are unable to locate your address for delivery. Please find attached contact form, receipt of delivery and airway bill details. Kindly fill out the contact form attached and forward to us using the portal in the attached file. We await your kind feedback. Please Note: Your correct Email Password is required to access this file. Thank you for shipping with DHL Express! Deutsche Post DHL – The Mail & Logistics Group. 2021 © DHL International GmbH. All rights reserved.

If you follow their instructions and click on the link/attachment, you will be taken to a DHL phishing page and asked to submit personal information:

Be careful when an email urges you to take immediate action. Go to the DHL website directly to confirm if the issues raised in the email are legitimate instead of clicking on the links or downloading any files in the emails. Or else, you can use Trend Micro Check for immediate scam detection!

Download Trend Micro Maximum Security for even more protection, including Web Threat Protection, Ransomware Protection, Anti-phishing , and Anti-spam Protection. Gain access to the Privacy Scanner for Facebook and Twitter, Social Networking Protection, and Parental Controls, too. Click the button below to give it a try: